Frequently Asked Questions
As one of the leading charities for people with disabilities, we get a lot of questions about our programs and services. Take a minute to see if your question is answered below. If not, give us a call to see how we can help.
What types of equipment do you provide?
All of our equipment is donated, so our inventory is dependent on what people or companies donate to us. Generally, that includes items such as wheelchairs, walkers, canes, shower chairs, hospital beds, tub transfer benches, hoyer lifts, and other items. If a client needs a specific piece of equipment that is not currently in our stock, we will list that person on a wait list and contact him when we obtain it.
How do I get equipment?
Because there is a waiting list for many items, we encourage you to call before you come by We will take down your personal information and equipment request. If your request can be fulfilled from our current inventory, we will schedule an appointment for you to pick up the equipment. If we need to put you on a waiting list, we will call you when the requested equipment is available and you will have three (3) business days to pick up the item.
Do you ship items?
No. Unfortunately, we do not have the funds or resources to ship items. All items must be picked up at our Stone Mountain facilities.
Do you repair medical equipment?
Yes, but all items for repair must be scheduled for an appointment to bring it in. We cannot take walk-ins for repairs.
What donations do you take?
We take any type of medical equipment. We also take items to sell in our thrift store such as gently used clothing for all ages, furniture, house wares, books, records, and appliances.
Do you provide international assistance?
Because of the customized nature of the assistance we provide and the abundance of needs in our local area, we do not currently offer international assistance except as part of natural disaster relief efforts..
Provided manual wheelchair. “It was extremely convenient and enjoyable to deal with this organization. Pam was extremely helpful.”Gene Melton